Customer Service Assistant

Salary: £7.83 - Negotiable
Location: Not Specified
Ref: JB8/9

Job Description

Customer Service Assistant required to join one of our well established, expanding clients based in Halesowen.

Working in a fast paced, friendly environment the Customer Service Assistant will be responsible for the smooth running of the daily operations between customers and suppliers.

This is an exciting opportunity for a hardworking, driven individual who is self-motivated and confident to join a warm team.

The customer service assistant will be responsible for:
- Taking inbound calls from both new and existing customers
- Processing customer orders
- Liaising with suppliers and placing orders
- Assisting customers with enquiries
- Problem solving
- Accurately entering data into the internal database
- Liaising with other departments
- Responding to written correspondence

The successful candidate will have the following skills;
- An excellent telephone manner
- Friendly and enthusiastic personality
- Strong communication skills
- Previous experience in a similar role
- Be a team player
- Microsoft Office experience

Once Permanent the Role includes;
- 28 holiday days per annum
- 18k basic Salary

The position is an immediately available temporary position being taken on permanent after a 12 weeks trial.

The salary is £7.83ph increasing upon successful completion of 12 weeks.

Working hours are Monday to Friday 8am - 5pm with a 1 hour lunch
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